Frequently Asked Questions About...
...Irons
Q. Can vinegar be used to clean the iron?
A. NO, use only clear water in the reservoir unless directed otherwise in the Use & Care instructions.
   
Q. How do I clean the soleplate?
A. Care and cleaning of the soleplate: to protect the soleplate from scratches, never iron over buttons, zippers, metal rivets, or snaps. To clean starch build-up and other residue from the SilverStone soleplate (feature found on selected irons), unplug the iron and allow it to cool. With iron in upright position, clean the nonstick surface with a warm, sudsy cloth or sponge; wipe dry. DO NOT USE any abrasive cleaners or metal scouring pads as they may damage the nonstick surface.
   
Q. How much do the full-size and lightweight irons weigh?
A. The full-size weighs about 2lbs.4oz. the lightweight iron weighs about 1lb.6oz.
   
Q. Why does the light stay on when the unit is turned off?
A. The light is a power on light, and it will remain on while unit is plugged into a power outlet. ALWAYS UNPLUG THE IRON AFTER USE.
   
Q. How do I store the iron?
A. Store the iron in the upright position, never wrap the cord around the iron and empty all water from the iron. It is best not to store the iron in dust prone areas such as a laundry room where dust can settle in the opening of the water reservoir; dust will eventually cause blockage and prevent the iron from steaming.
   
Q. What type of water should I use?
A. Tap water is recommended because it has minerals in it that actually "season" internal parts. However, in hard water areas, use a combination of bottle and tap water.
   
Q. Why does the iron not glide over the material?
A. The iron must preheat for 5 minutes to allow the thermostat to stabilize, and it must be set on the proper temperature for the type of fabric you're ironing.